You will receive an email link from either Fix Auto* or Volkswagen that will take you to a Customer Satisfaction survey. Good customer service is our most important goal and your concerns and comments mean a lot to us. Please help us by completing the online survey.


Download this PDF with more information about NPS and the Fix Auto Survey.


*Please note that by completing the Fix Auto survey this will activate your guarantee


4 Elms Group offers apprenticeships in both the technical and administrative sides of our business. Learn a skilled trade or profession with great benefits and rates of pay, plus the satisfaction of helping keep Britain’s drivers safely on the road!


4 Elms Group’s Fix Auto Rochester and Fix Auto Maidstone sites are approved repairers for leading insurers and manufacturers and our service centre is part of the Bosch Car Service Network.


Click on the logos to find out more about AutoRaise Vehicle Repair and Bosch Service Centre Apprenticeships.

It takes many different people to run a bodyshop and service centre - admin staff, finance assistants and managers as well as the technicians who carry out the work on the cars. There really is a place for everyone in Vehicle Repair!


But don’t take our word for it, listen to what our apprentice Joe Crawley has to say:


“This is a job with a lot of paths, and doing a Multi-skilled Apprenticeship gives you a good insight into all areas of the bodyshop. The more skills I have, the more value I add and I like that. I definitely see my future in the trade and can see a real opportunity to progress to management roles.”

Read Joe’s interview with AutoRaise Careers

Apply for an apprenticeship

If you are interested in becoming a Vehicle Repair or Bosch Service Centre apprentice, please get in touch. We always welcome young people, their parents and/or careers advisors and are happy to talk through any aspect of apprenticeships and careers and show you round our state-of-the-art facilities. You can even talk to current apprentices like Joe and learn about their experiences first-hand.


Call us on 01634 253 211



The information you submit via this contact form will only be used to deal with your application. For further information on how we use and store your data, please see our Customer Privacy Notice.

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Accident repair

Delivering a professional and competitive customer focused service.

Service centre

Our technicians are among the most skilled and highly trained in the industry.


Our business premises have forecourts selling Jet Fuel with shopping facilities.

4 Elms Group approvals