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You will receive an email link from either Fix Auto* or Volkswagen that will take you to a Customer Satisfaction survey. Good customer service is our most important goal and your concerns and comments mean a lot to us. Please help us by completing the online survey.

 

Download this PDF with more information about NPS and the Fix Auto Survey.

 

*Please note that by completing the Fix Auto survey this will activate your guarantee

Our services

Four Elms Service Station Ltd is an independent authorised Bosch Car Service and Repair Centre and we probably have more technical equipment than many franchise dealerships.

 

As a member of the Bosch Car Service network we work to an Approved standard which ensures your peace of mind when entrusting your car to us.

Servicing

We have the facilities to service all ages, makes and models of cars and light commercial vehicles.

 

Having your car serviced regularly ensures your car is running the best that it can, making it safer and more reliable. Regular services will also improve fuel efficiency; lengthen the life of your vehicle making it far more economical.

Air conditioning service

It is a recommended procedure to be carried out at 3 year intervals and can increase fuel efficiency, as an empty system drives the air conditioning compressor harder using more fuel.

Diagnostics

The vehicle will be scanned with the latest diagnostic equipment to check for any electronic faults existing in the vehicles computer system, this will include any warning lights on the dashboard that have registered a fault.

Clutches

Its important to get specialist advice when fitting a new clutch to your vehicle, many problems may indicate a faulty clutch but the real problem may be elsewhere. Our trained and experienced engineers will check the clutch of your vehicle.

 

If required we have a range of high quality clutches which can be fitted with a guarantee.

MOT

For UK cars 3 years and older, an MOT certificate is required by law. Our skilled team will review your vehicle and can carry out all the necessary repairs needed to meet the MOT requirements.

 

Once we have completed your MOT and carried out any work that may be due, we will give you a new MOT certificate.

Wheel alignment

Uneven wear and misalignment can directly impact the handling of your vehicle. Using the latest laser alignment equipment and technology, we can ensure precision alignment for your vehicle.

Tyre replacement service

Ensuring your tyres conform to the legal guidelines is an essential part of vehicle maintenance; if your tyres are worn it can make your vehicle unsafe. We stock a wide range of tyre brands and sizes for all cars makes and models.

Braking systems

Brakes are a critical safety item and need to be well maintained to provide maximum stopping power, your brakes must be checked regularly. We provide a free brake check.

Service centre

Our technicians are among the most skilled and highly trained in the industry.

Why choose us

Our commitment to customer care, continued investment and training.

Accident repair

Delivering a professional and competitive customer focused service.

4 Elms Group approvals