MAIN MENU

You will receive an email link from either Fix Auto* or Volkswagen that will take you to a Customer Satisfaction survey. Good customer service is our most important goal and your concerns and comments mean a lot to us. Please help us by completing the online survey.

 

Download this PDF with more information about NPS and the Fix Auto Survey.

 

*Please note that by completing the Fix Auto survey this will activate your guarantee

Body Repairs

Fix Auto Rochester

Fill in our form below

4 Elms Group are often able to repair your vehicle for less than your insurance policy excess - contact us now to arrange an estimate, or use our virtual estimating tool for a free, no obligation assessment. The information you submit via this contact form will only be used to deal with your enquiry. For further information on how we use and store your data, please see our Customer Privacy Notice.

Name *
Email *
Phone
Postcode *
Vehicle model
Message
Description

Upload photos

If you would like to upload a JPEG image (no more than 1MB in size) of the damage to your vehicle to assist in us providing you with a quote, please use the boxes below. Click here for our image specification list.

 

Fix Auto Maidstone

Fill in our form below

4 Elms Group are often able to repair your vehicle for less than your insurance policy excess - contact us now to arrange an estimate, or use our virtual estimating tool for a free, no obligation assessment. The information you submit via this contact form will only be used to deal with your enquiry. For further information on how we use and store your data, please see our Customer Privacy Notice.

Name *
Email *
Phone
Postcode *
Vehicle model
Message
Description

Upload photos

If you would like to upload a JPEG image (no more than 1MB in size) of the damage to your vehicle to assist in us providing you with a quote, please use the boxes below. Click here for our image specification list.

Service Centre

Fill in our form below

4 Elms Group are often able to repair your vehicle for less than your insurance policy excess - contact us now to arrange an estimate, or use our virtual estimating tool for a free, no obligation assessment. The information you submit via this contact form will only be used to deal with your enquiry. For further information on how we use and store your data, please see our Customer Privacy Notice.

Name *
Email *
Phone
Postcode *
Vehicle model
Message
Description

Upload photos

If you would like to upload a JPEG image (no more than 1MB in size) of the damage to your vehicle to assist in us providing you with a quote, please use the boxes below. Click here for our image specification list.

Could you please attach some clear images of the damage sustained to your vehicle, as then we can hopefully determine whether the vehicle is roadworthy and legal and plan the repair around this.

 

We require a full ¾ image taken from a rear corner at a distance of around 3 meters so we can clearly see the registration number and body style variant, and one from the rear to show badges;

 

1 x total overview shot of all the damage;

 

1 x close up to show extent of damage, how deep the dent/scratch is.

Accident repair

Delivering a professional and competitive customer focused service.

Service centre

Our technicians are among the most skilled and highly trained in the industry.

Forecourts

Our business premises have forecourts selling Jet Fuel with shopping facilities.

4 Elms Group approvals