MAIN MENU

You will receive an email link from either Fix Auto* or Volkswagen that will take you to a Customer Satisfaction survey. Good customer service is our most important goal and your concerns and comments mean a lot to us. Please help us by completing the online survey.

 

Download this PDF with more information about NPS and the Fix Auto Survey.

 

*Please note that by completing the Fix Auto survey this will activate your guarantee

Forecourt Manager

The Role:

Four Elms Service Station are currently looking for a passionate and dynamic full time manager to run the site. This shop has recently been updated and we are now looking for the ideal candidate to come and maintain the high level of customer service, site standards and sales expected from such a site.

 

We require someone with retail and management experience that can lead and motivate a team to provide an exceptional customer experience.

 

Your overall role will involve:

 

  • Instilling exceptional standards of customer service day in day out
  • Controlling stock, including ordering, stock checks and taking deliveries
  • Taking charge of site presentation, including merchandising, promotions and site cleanliness
  • Running the back office, including cashing up and reporting to head office
  • Managing a team, including training, recruitment, organising rotas
  • Complying to Health and Safety policies and procedures

 

The Person:

The successful candidate will be someone who will take personal responsibility for their duties and the performance of their team, who can build trust and confidence with customers and colleagues and who strives to improve every day.

 

If you are interested in working for an ambitious and successful family business and being part of an organisation who is committed to excelling in retail please apply today.

Salary: £Neg dependent on experience

Location: Chattenden

Type: Permanent

Reference: Forecourt

Hours: Flexible Full time 45 hours a week with weekend and bank holiday work

Experience: Retail Management: 1 year (Preferred)

Accident repair

Delivering a professional and competitive customer focused service.

Service centre

Our technicians are among the most skilled and highly trained in the industry.

Forecourts

Our business premises have forecourts selling Jet Fuel with shopping facilities.

4 Elms Group approvals