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You will receive an email link from either Fix Auto* or Volkswagen that will take you to a Customer Satisfaction survey. Good customer service is our most important goal and your concerns and comments mean a lot to us. Please help us by completing the online survey.

 

Download this PDF with more information about NPS and the Fix Auto Survey.

 

*Please note that by completing the Fix Auto survey this will activate your guarantee

Recruitment

Due to the continued growth of our business we are always looking for fully skilled, professional staff. For Bodyshop positions A.T.A and NVQ Qualifications would be advantageous. Immediate start available, exceptional rates of pay for the right candidates!

 

In the Bodyshop, we currently employ, Manager, Controller, Panel beaters, MET, Painters, Strip Fitters, Estimators, Valeters, Partsman, Receptionists, Recovery Driver, Apprentices.

 

In the forecourts we currently employ, Manager, Deputy manager, Head Cashiers, Cashiers and Maintenance Staff.

In the workshop we currently employ, Manager, Receptionist, Mechanics and Apprentice Mechanics.

 

All our immediate positions are listed below, please click on the read more button for the full description and application. If you would like to be considered for future vacancies in the roles detailed above, please feel free to send us your CV using the form below.

Current vacancies

Vehicle Damage Assessor - VDA

The Role: We are looking for an experienced, professional VDA to join our busy body shop. Must be fully conversant with the latest work methods and Audatex, with experience to compile accurate assessments, provide reports to the Bodyshop Manager and be able to liaise with work providers with confidence. The candidate will work well in a team and have a flexible approach to the job role and the needs of the business. Customer satisfaction will be a key focus within the role. ATA would be preferred but not essential as we would work toward this qualification with the successful candidate

Salary: £Neg dependent on qualifications

Location: Rochester

Type: Permanent

Reference: Bodyshop

Customer Services Adviser

The Role: You will carry out a range of general customer service adviser duties: informing customers, answering their queries, addressing their concerns and helping make their accident repair experience as pain-free as possible. You will have good communication skills, be computer literate and professional. Motor trade experience is preferable but not essential.

Salary: £ Neg

Location: Various

Type: Permanent

Reference: Customer Service

Forecourt Cashier

The Role: We are looking to recruit a Forecourt Cashier to join our established team. Reporting in to the Forecourt Manager, in addition to a cashier’s normal job role the successful applicant will be responsible for: - Assisting our customers with equipment such as fuel pumps, air and water lines - Keeping the shop and forecourt looking its best - Making recommendations that boost sales.

Salary: From £ Neg

Location: Chattenden

Type: Permanent Shift Based (some early shifts from 6am)

Reference: Forecourt

Service Advisor

The Role: We are looking for a qualified Service Advisor with a minimum of two years’ experience and knowledge of 1-Link. The successful candidate must be computer literate, have the ability to use initiative, a flexible approach to work and the ability to communicate and work as a part of a team.

Salary: £ Negotiable dependent of experience and qualifications

Address: Main Road Chattenden Kent ME38LL

Hours of work: 8.00am to 5.30pm. Saturday 8.00am to 12.30pm (rota)

Holiday: 20 days per annum plus Bank holidays

Reference: 4 Elms Service Department

Accounts Assistant

The Role: This Accounts Assistant position is a varied finance role based within a small finance and admin team...

Salary: From £17 – £18k (dependent on experience)

Location: Rochester

Type: Permanent

Reference: Accounts

Vehicle Valeter

The Role: Must have full driving licence. Experience in Valeting cars, is preferable but not essential as training will be given. Responsibilities include pre-washing cars using a pressure washer, valeting customers' cars to a high standard post repair and cleaning our own fleet of courtesy cars. Must have a "can do" attitude. Must be flexible with start and finish times. 45 hrs per week, including every other Saturday Morning.

Salary: From £ Neg

Location: Rochester

Type: Permanent

Reference: Bodyshop

Collection & Delivery Drivers

The Role: Full Time & Part Time opportunities available at our Fix Auto Rochester & Maidstone sites. Full driving licence required. Collecting and delivering customers' cars from various locations in the South East. Must be polite and presentable, fully understand the importance of customer service and have a "Can Do" attitude. Must be flexible with start and finish times. 45 hours per week.

Salary: From £ Neg

Location: Rochester and Maidstone

Type: Permanent

Reference: Bodyshop

Multi-Skilled Technician

The Role: You will possess a wide range of bodyshop skills and be able to demonstrate good organisation & team communication.

Salary: From £ Neg

Location: Rochester and Maidstone

Type: Permanent

Reference: Bodyshop

Vehicle Sprayer

The Role: The successful candidate will be an experienced Vehicle Sprayer, passionate about quality workmanship.

Salary: From £ Neg

Location: Maidstone

Type: Permanent

Reference: Bodyshop

Panel Beater

The Role: As a Bodyshop Panel Beater, you'll carry out the preparation and body repair of car and light commercial vehicles in an efficient, skilful and safe manner achieving high levels of customer satisfaction at all times...

Salary: From £ Neg

Location: Chattenden

Type: Permanent

Reference: Bodyshop

The information you submit via this contact form will only be used to deal with your application. For further information on how we use and store your data, please see our Customer Privacy Notice.

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Accident repair

Delivering a professional and competitive customer focused service.

Service centre

Our technicians are among the most skilled and highly trained in the industry.

Forecourts

Our business premises have forecourts selling Jet Fuel with shopping facilities.

4 Elms Group approvals